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Emotional Intelligence ~ It’s Not An Oxymoron

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Emotional Intelligence (EI) is a powerful tool for every 21st Century business professional because it helps to transform hard to measure skills such as team dynamics, stress management, and decision making into tangible development plans.  At its core, Emotional Intelligence is not about feelings.  It is a paradigm through which people view and react to the world around them.  This presentation introduces the core elements of the EQ-I 2.0 Emotional Intelligence model and demonstrates how they can be leveraged to build successful working teams. 

Learning Objectives:

  • Describe Emotional Intelligence 2.0 model and how it can be used  to build successful working teams.
  • Discuss how Emotional Intelligence can be leveraged to build leadership skills such as team dynamics, stress management and decision making.
  • Explain how Emotional Intelligence strategies can be adapted to address the varying need of clients and firm relationships.


Susan Schwartz  uses Emotional Intelligence tools to help people who are expert in their field hone people-focused skills such as, business development, client management, and building firm relationships.

In addition to her many years of  experience working with global teams, she holds an M.S. in Organization Development and Knowledge Management. 

Recently, she published Creating a Greater Whole: A Project Manager‘s Guide to Becoming a Leader, which unlocks the not-so-secret secrets of how aspiring managers can become strong leaders. Its practical “outcome-tested” strategies and thought-provoking questions offer organizations and individuals a tool to craft a customized framework to help groups create something larger than themselves. 

Event Details:

4:00 pm – 5:30 pm
Tuesday, November 19th

Members and Partners:  Free (included in membership)
Non-Members: $15.00 online or $20.00 at the door

Registration closes at 3pm the day before the event

Please note, if you plan to attend the dinner following this event, you must register separately for it.

Meal Type



CPE Credits

One and a half (1.5) CPE credits available. Field of Study: TBD

FEI is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Questions regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website,



Registration is closed, please contact Micky at [email protected] for questions.