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Emotional Intelligence: Retaining and Fine Tuning your Team

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Emotional Intelligence (EI) is a dynamic framework that enables managers and leaders to connect, motivate, and retain high performing teams. This presentation looks at EI from a practical perspective that can equip you with tools to build relationships, earn employee trust, and gain insight into team activities. Join us and learn strategies that you can begin using immediately as an Emotionally Intelligent leader.

Learning Objectives:

  • Describe the components that blend to make up a person’s Emotional Intelligence
  • Recognize Emotionally Intelligent skills leaders perform in today’s workplace
  • Identify a personal action plan to develop and apply Emotionally Intelligent skills
  • Learn how to apply Emotionally Intelligent skills to build, retain, and lead a motivated, high-performing, and cohesive team


Susan Schwartz

Susan uses Emotional Intelligence tools to equip people who are expert in their field hone people-focused skills such as, team leadership, effective communications, relationship building, collaboration, and business development.

In addition to many years of experience working with global teams, she holds an M.S. in Organization Development and Knowledge Management. She is an adjunct instructor at UC Berkeley and UC Santa Cruz and a guest lecturer at Georgetown University.

Susan published Creating a Greater Whole: A Project Manager’s Guide to Becoming a Leader, which unlocks the not-so-secret secrets of how aspiring managers can become strong leaders. Its practical “outcome-tested” strategies and thought=provoking questions offer organizations and individuals a tool to craft a customized framework to help groups create something larger than themselves.

Event Details:

Thursday, June 2nd

Noon – 1:15 PM

Registration closes at 10am the day of the event


CPE Credits

One (1.0) CPE credit available. Field of Study: TBD

FEI is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Questions regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website,



Registration is closed, please contact Micky at [email protected] for questions.